Privacy Policy
Effective Date: 29 December 2025
TPDoubleO SHE Compliance (“we”, “us” and “our”) is committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and safeguarded in compliance with the Protection of Personal Information Act (POPIA), Act 4 of 2013 (South Africa).
This Privacy Policy explains how we collect, use, disclose, and protect the personal information of users and visitors (“you” or “your”) who interact with our website and services.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Submit enquiries or contact forms
- Register for training or services
- Communicate with us via email or phone
This may include:
- Full name
- Contact details (email, phone/WhatsApp number)
- Company or organisation name
- Job title/role
- Records of training attendance and qualifications
We may also collect non-identifying anonymous data through cookies, such as website usage and analytics.
2. How We Use Your Personal Information
We use your personal information to:
- Provide training, consulting, and related services
- Respond to enquiries and communicate service updates
- Issue training certificates and records
- Manage our contractual and compliance obligations
- Improve our website and services
- Comply with legal or regulatory requirements
We do not use your personal information for any purpose other than those for which it was collected.
3. Legal Basis for Processing
We process personal information based on:
- Your consent
- Contractual necessity (delivery of services you requested)
- Legal and regulatory obligations
- Legitimate business interests
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share information with:
- Regulatory bodies (e.g., Department of Employment and Labour) as required
- Service providers who support our operations (e.g., training administration)
- Government or legal authorities where required by law
All recipients of shared information must protect it in accordance with applicable privacy laws.
5. Information Security
We implement reasonable physical, technical, and administrative safeguards to protect personal information against:
- Unauthorised access or disclosure
- Loss, misuse, alteration, or destruction
Access to personal information is limited to authorised personnel only.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal, regulatory, and accreditation requirements
- Maintain training and compliance records
Once no longer required, personal information will be securely deleted or anonymised.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyse website traffic
- Improve website performance
You may choose to disable cookies through your browser settings, although this may affect functionality.
8. Your Rights
Under POPIA, you have the right to:
- Request access to your personal information
- Request correction or updating of your personal information
- Object to processing in certain circumstances
- Request deletion or restriction of processing (where legally permitted)
To exercise any of these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites. This Privacy Policy does not apply to those third parties. We encourage you to review their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date”.
11. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
📞 Phone / WhatsApp: +27 76 090 4048 TPSHEQ
📧 Email: info@tpsheq.co.za TPSHEQ
📍 Locations: Mabopane & Brooklyn (training and service locations only) TPSHEQ